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Parent Liaison Office

Where can you get help? 


MDUSD’s Parent Liaison, Hilary Shen, is available to assist and support parents in a

neutral environment.  Support is provided whether your student is in regular education,

receives support through a Section 504 Plan or receives Special Education services.

Assistance is provided in many different ways and is designed to meet your needs. 


You can reach the Parent Liaison Office at: (925) 682 – 8000 ext. 4297,

or via email at


Areas of Parent Liaison Support include:

  • IEP preparation and attendance
  • Educational system requirements
  • Parent education
  • Parent Information Center
  • No Child Left Behind (NCLB) information
  • Parent Advisory Committee
  • Community Advisory Committee
  • Resource Parents
  • Individual’s with Disabilities Education Act (IDEA) 2004
  • Resources and Information
  • Individualized Education Programs (IEP’s)
  • Special Education programs, support, and related services
  • Section 504 Plans
  • Student appeal process
  • Complaint process for special education and regular education
  • Student discipline process
  • Alternative Dispute Resolution (ADR)
  • California High School Exit Exam (CAHSEE) information and standardized testing information
  • Alternative Ed programs
  • Community referrals